Privacy Policy

This privacy policy describes how we collect, use, and protect your personal information when you use our website and services.

1. Introduction & About This Privacy Policy

1.1 Our Commitment to Your Privacy

Power Gainz Nutrition Limited (Company Number 16686255), trading as Fat Pig Peptides (“Fat Pig Peptides“, “we“, “us” or “our“), is committed to protecting your privacy and handling your personal information in a fair, lawful and transparent manner.

This Privacy Policy explains how we collect, use, store, disclose and protect your personal data when you:

visit our website at www.fatpigpeptides.co.uk;
create an online account;
place an order with us;
contact our customer support team;
subscribe to our marketing communications;
participate in promotions or surveys; or
otherwise interact with Fat Pig Peptides.

This Privacy Policy should be read together with our Terms & Conditions, Cookie Policy, and any other privacy notices that we may provide when collecting or processing your personal information.

1.2 Data Controller

For the purposes of the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003 (PECR) and any other applicable data protection legislation, the data controller responsible for your personal information is:

Power Gainz Nutrition Limited
Trading as Fat Pig Peptides

Company Number: 16686255

Registered Office:
167–169 Great Portland Street
London
England
W1W 5PF

Website:
www.fatpigpeptides.co.uk

Email:
hello@fatpigpeptides.co.uk

1.3 Our Commitment to Data Protection

We recognise the importance of protecting your personal information and are committed to ensuring that it is processed:

lawfully, fairly and transparently;
only for specified, explicit and legitimate purposes;
accurately and kept up to date where necessary;
securely and confidentially;
only for as long as reasonably necessary; and
in accordance with your legal rights under applicable data protection legislation.

We continually review our internal procedures and security measures to help safeguard the information entrusted to us.

1.4 Scope of this Privacy Policy

This Privacy Policy applies to all personal information collected by Fat Pig Peptides through:

our Website;
customer accounts;
online checkout;
email correspondence;
customer support communications;
marketing communications;
competitions, promotions and surveys;
social media interactions where you contact us directly; and
any other legitimate business interaction with Fat Pig Peptides.

This Privacy Policy does not apply to third-party websites or services that may be linked from our Website. If you follow a link to another website, that website will have its own privacy policy, and we are not responsible for how those third parties collect, use or process your information.

1.5 Research Use Only

Fat Pig Peptides supplies products strictly for Research Use Only.

Our Website does not request medical information, health records or information relating to any medical condition as part of the ordering process.

Customers should not provide sensitive health information, medical histories or other special category personal data unless it is strictly necessary for a customer service enquiry.

Where special category personal data is provided voluntarily and legitimately, we will process that information only where permitted by law, only for the specific purpose for which it was provided, and only for as long as reasonably necessary.

1.6 Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect:

changes in applicable legislation;
guidance issued by regulatory authorities;
changes to our products or services;
improvements to our Website;
changes to the third-party providers we use; or
changes to our business operations.

The latest version will always be published on www.fatpigpeptides.co.uk and will take effect from the date shown at the top of the Privacy Policy.

Where changes materially affect how we process your personal information, we will take reasonable steps to notify you, where appropriate, before those changes take effect.

1.7 Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact us:

Email: hello@fatpigpeptides.co.uk

or by post to:

Power Gainz Nutrition Limited
Trading as Fat Pig Peptides
167–169 Great Portland Street
London
England
W1W 5PF

2. Personal Data We Collect

2.1 Information You Provide to Us

We collect personal information that you voluntarily provide when interacting with Fat Pig Peptides. This may occur when you:

create a customer account;
place an order through our Website;
contact our customer support team;
subscribe to our newsletter or marketing communications;
enter a competition or promotion;
submit a product review or testimonial;
complete an enquiry form; or
otherwise communicate with us.

Depending on the circumstances, the personal information you provide may include:

your full name;
billing address;
delivery address;
email address;
telephone number;
account login details;
order history;
payment confirmation information (please note we do not store your full payment card details);
correspondence with our customer service team;
product preferences and marketing preferences;
any information you voluntarily include in communications with us.

Where you purchase on behalf of a business or organisation, we may also collect:

company name;
job title;
business address;
VAT number (where applicable); and
other business contact details necessary to process your Order.

2.2 Information Collected Automatically

When you visit our Website, certain information is collected automatically to help us operate, maintain and improve our Website.

This information may include:

IP address;
browser type and version;
operating system;
device type;
language preferences;
date and time of access;
referring website;
pages viewed;
products viewed;
time spent on the Website;
clickstream data;
session information;
approximate geographic location derived from your IP address;
cookie identifiers and similar technologies.

Much of this information does not directly identify you but helps us understand how visitors use our Website and improve the customer experience.

2.3 Information Received from Third Parties

We may receive personal information about you from trusted third-party service providers that assist us in operating our business.

These providers may include:

payment processors;
delivery companies;
fraud prevention providers;
website analytics providers;
marketing platforms;
customer review platforms;
customer support software providers.

Examples of information received may include:

payment authorisation status;
delivery tracking information;
confirmation of successful delivery;
marketing engagement data;
customer review submissions;
fraud risk assessments.

We only receive information that is necessary for the relevant business purpose.

2.4 Special Category Personal Data

Our Website and ordering process are not intended to collect special category personal data, including information relating to:

physical or mental health;
genetic data;
biometric data;
racial or ethnic origin;
religious beliefs;
political opinions;
trade union membership;
sexual orientation.

As Fat Pig Peptides supplies Products strictly for Research Use Only, we do not require medical or health information in order to process Orders.

We ask that you do not provide such information unless it is genuinely necessary in connection with a customer service enquiry.

Where special category personal data is provided voluntarily, we will only process it where permitted by applicable law and only for the purpose for which it was supplied.

2.5 Information We Do Not Collect

We do not knowingly collect:

full payment card numbers;
card security codes (CVV/CVC);
online banking passwords;
medical records;
NHS information;
prescription information;
information relating to children under the age of 18.

Payment information is processed securely by our authorised third-party payment providers.

2.6 Accuracy of Information

You are responsible for ensuring that the personal information you provide is accurate, complete and kept up to date.

If any of your details change, you should update your customer account where possible or contact us at:

hello@fatpigpeptides.co.uk

so that we can maintain accurate records.

2.7 Failure to Provide Information

In certain circumstances, we require personal information in order to:

process your Order;
verify your identity;
deliver Products;
comply with legal obligations; or
provide customer support.

If you choose not to provide information that is necessary for these purposes, we may be unable to process your Order, create an account or provide certain services.

3. How We Use Your Personal Data and Our Lawful Basis

3.1 Our Lawful Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we must have a lawful basis whenever we collect or process your personal information.

Depending on the circumstances, we rely upon one or more of the following lawful bases:

Performance of a Contract – where processing is necessary to fulfil your Order or provide services you have requested.
Legal Obligation – where we are required to process information to comply with applicable laws or regulatory requirements.
Legitimate Interests – where processing is necessary for the legitimate operation and improvement of our business, provided your rights and freedoms do not override those interests.
Consent – where you have freely given us permission to process your information for a specific purpose, such as receiving marketing communications.

3.2 Processing Your Personal Information

We use your personal information for a number of legitimate business purposes, including:

Processing and Fulfilling Orders

We use your personal information to:

process and confirm Orders;
receive and verify payments;
prepare and dispatch Products;
arrange delivery;
communicate Order updates;
manage returns, refunds and replacements.

Lawful Basis: Performance of a Contract.

Customer Service

We use your information to:

respond to enquiries;
investigate complaints;
provide technical or account support;
manage warranty or replacement requests where applicable.

Lawful Basis: Performance of a Contract and Legitimate Interests.

Account Management

Where you create an account, we process your information to:

maintain your customer account;
enable faster checkout;
display previous Orders;
manage saved addresses and preferences.

Lawful Basis: Performance of a Contract.

Fraud Prevention and Security

To help protect our customers and our business, we may process personal information to:

verify payments;
detect fraudulent transactions;
investigate suspicious activity;
prevent unauthorised access to customer accounts;
maintain the security of our Website and systems.

Lawful Basis: Legitimate Interests and Legal Obligation (where applicable).

Compliance with Legal Obligations

We may process your information where necessary to:

comply with tax and accounting legislation;
maintain statutory business records;
respond to lawful requests from regulators, courts or law enforcement agencies;
comply with applicable consumer protection and data protection legislation.

Lawful Basis: Legal Obligation.

Website Improvement

We analyse how visitors use our Website in order to:

improve Website performance;
enhance user experience;
identify technical issues;
understand customer behaviour;
improve navigation and functionality.

Where required by law, we will obtain your consent before using non-essential cookies.

Lawful Basis: Legitimate Interests and, where applicable, Consent.

Marketing Communications

Where permitted by law, we may use your personal information to send information about:

new Products;
promotions;
special offers;
company news;
product launches;
surveys and customer feedback.

Where marketing is based upon your consent, you may withdraw that consent at any time.

Where marketing is sent under the “soft opt-in” provisions of the Privacy and Electronic Communications Regulations (PECR), you may opt out at any time.

Lawful Basis: Consent or Legitimate Interests (where permitted by law).

Business Administration

We also process personal information for routine business purposes including:

financial reporting;
auditing;
record keeping;
business planning;
dispute resolution;
enforcing our legal rights;
defending legal claims.

Lawful Basis: Legitimate Interests and Legal Obligation.

3.3 Automated Decision-Making

We may use automated systems to assist with:

fraud detection;
payment verification;
Website security;
spam prevention.

These systems are used to support our business operations and do not normally make decisions that produce legal or similarly significant effects without appropriate human involvement.

If this position changes, we will update this Privacy Policy accordingly.

3.4 Research Use Only

Because Fat Pig Peptides supplies Products strictly for Research Use Only, we do not process personal information for the purpose of:

assessing medical conditions;
providing healthcare services;
offering medical advice;
determining suitability for treatment;
making healthcare decisions.

Our processing activities relate solely to the operation of our business and the supply of research products.

3.5 Changes to Our Processing Activities

From time to time, we may introduce new Products, services or Website features which require additional processing of personal information.

Where this occurs, we will ensure that:

an appropriate lawful basis exists;
this Privacy Policy is updated where necessary;
any additional consent required by law is obtained before processing begins.

4. Who We Share Your Personal Data With

4.1 Our Approach

Fat Pig Peptides only shares personal information where it is necessary to operate our business, fulfil your Order, comply with legal obligations or protect our legitimate interests.

We never sell, rent or trade your personal information to third parties for their own marketing purposes.

Whenever we share personal information, we ensure that only the minimum amount of data reasonably necessary is disclosed for the relevant purpose.

4.2 Service Providers

We work with carefully selected third-party service providers who perform services on our behalf.

Depending on how you interact with our Website, we may share personal information with providers who assist us with:

website hosting;
website security and maintenance;
e-commerce platform services;
payment processing;
fraud prevention;
order fulfilment;
parcel delivery;
customer support;
email communications;
SMS communications;
marketing automation;
website analytics;
customer reviews;
accounting and bookkeeping;
legal and professional advisory services;
cloud storage and IT infrastructure.

These providers are only permitted to process personal information in accordance with our instructions and applicable data protection legislation.

4.3 Payment Providers

Payments made through our Website are processed securely by authorised third-party payment providers.

Depending on your chosen payment method, these providers may receive information including:

your name;
billing address;
payment amount;
transaction reference;
limited payment information necessary to complete the transaction.

Fat Pig Peptides does not store your full payment card number or card security code (CVV/CVC).

Payment providers process your information under their own privacy policies and in accordance with applicable payment security standards.

4.4 Delivery Providers

Where you place an Order, we will share the information necessary to deliver your Products with our chosen delivery provider.

This may include:

your name;
delivery address;
email address (where required for delivery notifications);
telephone number (where required by the courier);
Order reference.

This information is shared solely for the purpose of delivering your Order.

4.5 Website Analytics

We may use trusted analytics providers to help us understand how visitors use our Website.

Analytics services may collect information including:

pages visited;
browser type;
device information;
approximate location;
Website usage statistics;
technical performance data.

Where required by law, analytics cookies will only be used after obtaining your consent.

4.6 Marketing Providers

Where you have consented to receive marketing communications, or where marketing is otherwise permitted by applicable law, we may share limited information with trusted marketing service providers for the purpose of:

sending newsletters;
promotional emails;
SMS communications;
customer surveys;
marketing performance analysis.

You may unsubscribe from marketing communications at any time.

4.7 Professional Advisers

Where reasonably necessary, we may disclose personal information to our professional advisers, including:

solicitors;
accountants;
auditors;
insurers;
regulatory consultants.

Such disclosures will only occur where necessary for legitimate business purposes or compliance with legal obligations.

4.8 Legal Requirements

We may disclose personal information where required or permitted by law, including where necessary to:

comply with a legal obligation;
comply with a court order;
respond to lawful requests from law enforcement agencies;
protect our legal rights;
investigate fraud or criminal activity;
enforce our Terms and Conditions.

4.9 Business Transfers

If Power Gainz Nutrition Limited undergoes a merger, acquisition, investment, restructuring, refinancing or sale of all or part of its business or assets, personal information may be transferred as part of that transaction.

Any recipient of the information will be required to continue protecting your personal information in accordance with applicable data protection legislation.

4.10 International Service Providers

Some of our service providers may process personal information outside the United Kingdom.

Where this occurs, we ensure that appropriate safeguards are in place in accordance with UK data protection legislation, including where appropriate:

UK Adequacy Regulations;
the UK International Data Transfer Agreement (IDTA);
the UK Addendum to the EU Standard Contractual Clauses; or
any other legally recognised transfer mechanism.

Further information about international transfers is provided in Section 5.

4.11 Data Minimisation

Whenever personal information is shared with a third party, we take reasonable steps to ensure that:

only information necessary for the relevant purpose is disclosed;
appropriate contractual protections are in place;
service providers process personal information only on our instructions where required by law;
appropriate technical and organisational security measures are maintained.

5. International Transfers of Personal Data

5.1 International Data Transfers

Fat Pig Peptides is based in the United Kingdom; however, some of the trusted third-party service providers we use to operate our business may process personal information outside the United Kingdom.

Where this occurs, we are committed to ensuring that your personal information continues to receive an appropriate level of protection in accordance with applicable data protection legislation.

5.2 Countries Outside the United Kingdom

Personal information may be processed in countries outside the United Kingdom where this is necessary for the operation of our business or the provision of services by trusted third-party providers.

These countries may not always have data protection laws that are identical to those in the United Kingdom.

Where international transfers occur, we take reasonable steps to ensure your information remains adequately protected.

5.3 Safeguards

Where personal information is transferred internationally, we will only do so where an appropriate safeguard exists under UK data protection law.

Depending on the circumstances, these safeguards may include:

a country that has been recognised by the UK Government as providing an adequate level of data protection;
the UK International Data Transfer Agreement (IDTA);
the UK Addendum to the European Commission’s Standard Contractual Clauses;
another transfer mechanism approved under UK data protection legislation.

Where required, we will also carry out appropriate assessments of the risks associated with international transfers.

5.4 Third-Party Service Providers

Some of our third-party service providers may use data centres located in multiple countries to deliver their services.

Where this occurs, those providers are contractually required to:

process personal information lawfully;
implement appropriate technical and organisational security measures;
protect personal information against unauthorised access or disclosure; and
comply with applicable data protection legislation.

5.5 Security of International Transfers

Before engaging any third-party provider that processes personal information outside the United Kingdom, we take reasonable steps to assess whether appropriate safeguards are in place.

These assessments may include consideration of:

the provider’s security standards;
contractual commitments;
applicable legal protections;
recognised international certifications where appropriate;
the nature of the personal information being processed.

5.6 Your Rights

You may request further information regarding the safeguards we use for international transfers of personal information by contacting us at:

hello@fatpigpeptides.co.uk

Where legally permissible, we will provide information about the transfer mechanism relied upon for a particular category of international processing.

5.7 Future Changes

As our business and technology providers evolve, the countries in which personal information is processed may change.

Where any material change affects how your personal information is transferred internationally, we will update this Privacy Policy accordingly and, where required by law, notify you before those changes take effect.

6. Cookies and Similar Technologies

6.1 What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone or other device when you visit our Website.

They help our Website function correctly, improve your browsing experience, remember your preferences and provide information about how visitors use our Website.

Cookies do not normally identify you directly, but they may be linked to other information that identifies you.

6.2 How We Use Cookies

Fat Pig Peptides uses cookies and similar technologies for a variety of legitimate purposes, including to:

enable the Website to function correctly;
remember your shopping basket and account preferences;
maintain secure customer sessions;
improve Website performance;
understand how visitors use our Website;
measure the effectiveness of marketing campaigns;
detect fraud and maintain Website security;
personalise certain aspects of your browsing experience where appropriate.

6.3 Categories of Cookies

Strictly Necessary Cookies

These cookies are essential for the operation of our Website and cannot be disabled through our cookie preference centre.

They enable core Website functionality, including:

shopping basket functionality;
customer account login;
secure checkout;
fraud prevention;
Website security;
load balancing;
remembering your cookie preferences.

Without these cookies, certain parts of the Website may not function correctly.

Analytics Cookies

Analytics cookies help us understand how visitors use our Website so that we can improve its performance and user experience.

These cookies may collect information such as:

pages visited;
time spent on pages;
navigation paths;
device type;
browser type;
approximate location;
technical performance information.

Where required by law, analytics cookies are used only with your consent.

Functional Cookies

Functional cookies allow the Website to remember choices you make, such as:

language preferences;
currency preferences;
previously entered information;
accessibility settings;
other personalised Website features.

These cookies help provide a more convenient browsing experience.

Marketing Cookies

Marketing cookies may be used to:

measure the effectiveness of advertising campaigns;
understand how visitors arrive at our Website;
deliver more relevant advertisements where applicable;
prevent repetitive advertising;
analyse the performance of promotional campaigns.

Marketing cookies are only placed on your device where you have provided the necessary consent.

6.4 Cookie Consent

When you first visit our Website, you will be presented with a cookie consent banner.

You may choose to:

accept all cookies;
reject non-essential cookies; or
manage your cookie preferences.

Strictly necessary cookies do not require consent because they are essential for the operation of the Website.

Your cookie preferences may be changed at any time using our cookie preference tool or, where applicable, through your browser settings.

6.5 Browser Controls

Most web browsers allow you to:

view cookies stored on your device;
delete cookies;
block cookies completely;
block cookies from specific websites;
receive notifications before cookies are stored.

Please note that disabling certain cookies may affect the functionality and performance of our Website.

6.6 Third-Party Cookies

Some cookies may be placed by trusted third-party service providers that help us operate our Website and improve our services.

These may include providers of:

website analytics;
payment services;
customer support;
security monitoring;
marketing services;
embedded media;
customer review platforms.

We do not control the cookies placed by third-party websites or services. Their use of cookies is governed by their own privacy and cookie policies.

6.7 Similar Technologies

In addition to cookies, we may use similar technologies where permitted by law, including:

web beacons;
pixels;
local storage;
session storage;
software development kits (SDKs);
similar tracking technologies.

These technologies perform functions similar to cookies and help us improve Website functionality, security and user experience.

6.8 Changes to Our Use of Cookies

As our Website and the technologies we use continue to develop, we may introduce new cookies or retire existing ones.

Where any material changes occur, we will update this Privacy Policy and our Cookie Policy accordingly.

6.9 Further Information

If you have any questions about our use of cookies or similar technologies, please contact us at:

Email: hello@fatpigpeptides.co.uk

Further information about how we process your personal information can also be found in this Privacy Policy.

7. Data Retention

7.1 Our Retention Policy

Fat Pig Peptides retains personal information only for as long as is reasonably necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting and operational requirements.

When determining how long to retain personal information, we consider:

the nature and sensitivity of the information;
the purposes for which it was collected;
our legal and regulatory obligations;
applicable limitation periods for legal claims; and
our legitimate business interests.

Once personal information is no longer required, it will be securely deleted, anonymised or otherwise disposed of in accordance with our internal data retention procedures.

7.2 Order Records

Information relating to Orders, invoices, payments and associated customer records is retained for a period necessary to comply with UK tax, accounting and legal obligations.

In most cases, this information is retained for at least six (6) years following the end of the relevant financial year, unless a longer retention period is required by law or is reasonably necessary for the establishment, exercise or defence of legal claims.

7.3 Customer Accounts

Where you create a customer account, we will retain your account information for as long as your account remains active.

If your account becomes inactive, we may retain certain information for a reasonable period to:

comply with legal obligations;
maintain financial records;
prevent fraud;
resolve disputes; or
protect our legal rights.

Inactive accounts may be deleted or anonymised where continued retention is no longer necessary.

7.4 Customer Service Records

Correspondence with our customer support team, including emails, contact forms and complaint records, may be retained for a reasonable period after your enquiry has been resolved.

This enables us to:

respond to follow-up enquiries;
investigate complaints;
improve customer service;
establish or defend legal claims where necessary.

7.5 Marketing Information

Where you have subscribed to receive marketing communications, we will retain your marketing preferences until:

you unsubscribe;
you withdraw your consent;
you object to receiving marketing communications; or
we determine that the information is no longer required for legitimate marketing purposes.

We may retain limited suppression information to ensure that your request not to receive marketing communications is respected.

7.6 Website Analytics

Analytics information collected through cookies and similar technologies is retained only for as long as reasonably necessary to analyse Website performance and improve our services.

Retention periods for analytics data may vary depending upon the technology used and our operational requirements.

Where practical, analytics data is anonymised or aggregated.

7.7 Legal Obligations

We may retain personal information for longer than the periods described above where required to:

comply with applicable law;
respond to regulatory investigations;
comply with court orders;
prevent fraud;
protect our legal rights;
resolve disputes; or
enforce our contractual rights.

7.8 Secure Deletion

When personal information is no longer required, we take reasonable steps to ensure that it is securely:

deleted;
anonymised;
destroyed; or
permanently removed from active systems,

subject to any legal obligation requiring continued retention.

Where information exists within encrypted backups or disaster recovery systems, it will remain protected and will be securely deleted or overwritten in accordance with our normal backup retention procedures.

7.9 Review of Retention Periods

We periodically review our data retention practices to ensure that personal information is not retained for longer than is reasonably necessary.

Where changes are made to our retention practices, this Privacy Policy will be updated accordingly where appropriate.

8. Data Security

8.1 Our Commitment to Security

Fat Pig Peptides is committed to protecting the confidentiality, integrity and availability of the personal information entrusted to us.

We maintain appropriate technical and organisational measures designed to safeguard personal information against:

unauthorised access;
accidental or unlawful destruction;
loss;
alteration;
disclosure;
misuse; and
other forms of unlawful processing.

Our security measures are reviewed periodically and updated where appropriate to reflect changes in technology, identified risks and applicable legal requirements.

8.2 Technical Security Measures

Depending on the nature of the systems involved, our security measures may include:

encrypted connections using HTTPS/TLS;
secure website hosting;
firewalls and network security controls;
malware protection;
regular software and security updates;
password protection and authentication controls;
restricted administrative access;
encrypted transmission of sensitive information where appropriate;
monitoring of systems for suspicious or unauthorised activity.

These measures are designed to reduce the risk of unauthorised access to personal information.

8.3 Organisational Security Measures

In addition to technical safeguards, we maintain organisational procedures to help protect personal information, including:

restricting access to personal information to authorised personnel who require it for legitimate business purposes;
ensuring that staff handling personal information understand their responsibilities regarding confidentiality and data protection;
reviewing access permissions periodically;
maintaining internal procedures for handling personal information securely;
assessing risks relating to personal information processing.

8.4 Third-Party Service Providers

Where we engage trusted third-party service providers to process personal information on our behalf, we take reasonable steps to ensure that they:

provide appropriate security measures;
process information only in accordance with applicable data protection legislation;
are contractually required to protect personal information;
implement appropriate technical and organisational safeguards.

Although we carefully select our service providers, each provider remains responsible for the security of the systems under its own control.

8.5 Payment Security

Payments made through our Website are processed securely by authorised third-party payment providers.

Fat Pig Peptides does not store your complete payment card number, card security code (CVV/CVC) or other sensitive payment credentials.

Payment providers are responsible for processing payment information in accordance with applicable payment security standards and their own privacy policies.

8.6 Security of Internet Communications

Although we use appropriate security measures to protect information transmitted through our Website, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

Accordingly, whilst we take reasonable steps to protect your personal information, we cannot guarantee absolute security.

8.7 Personal Responsibility

You also play an important role in protecting your personal information.

Where you create a customer account, you are responsible for:

maintaining the confidentiality of your login credentials;
choosing a secure password;
preventing unauthorised access to your account;
notifying us promptly if you believe your account or password has been compromised.

You should never share your password with another person.

8.8 Data Breaches

If we become aware of a personal data breach that is likely to result in a risk to the rights and freedoms of individuals, we will respond promptly in accordance with applicable data protection legislation.

Where required by law, we will:

notify the Information Commissioner’s Office (ICO);
notify affected individuals where legally required; and
take reasonable steps to investigate, contain and mitigate the effects of the breach.

8.9 Continuous Improvement

Information security is an ongoing process.

We regularly review and, where appropriate, enhance our security practices, technologies and procedures to help protect the personal information we process and to respond to emerging threats, technological developments and changes in applicable legislation.

9. Children’s Privacy

9.1 Age Restriction

Fat Pig Peptides is intended solely for individuals who are 18 years of age or older.

Our Website, Products and services are not directed at, marketed to or intended for use by anyone under the age of 18.

We do not knowingly collect personal information from children.

9.2 Orders Placed by Minors

Individuals under the age of 18 must not:

create a customer account;
place an Order;
purchase Products from our Website; or
provide personal information through our Website.

By creating an account or placing an Order, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding contract.

9.3 If We Become Aware

If we become aware, or have reason to believe, that we have inadvertently collected personal information from an individual under the age of 18, we will take reasonable steps to:

suspend or close any associated customer account where appropriate;
cancel any outstanding Order where legally permitted;
securely delete the personal information as soon as reasonably practicable, unless we are legally required to retain it.

9.4 Parental or Guardian Enquiries

If you are a parent or legal guardian and believe that a child has provided personal information to Fat Pig Peptides, please contact us immediately so that we can investigate the matter.

You can contact us at:

Email: hello@fatpigpeptides.co.uk

Where appropriate, we will take reasonable steps to remove the relevant personal information from our active systems, subject to any legal obligations requiring its retention.

9.5 Verification Measures

Fat Pig Peptides reserves the right to implement reasonable measures to verify a customer’s age where we consider it necessary to:

comply with applicable law;
protect our business;
prevent misuse of our Website or Products; or
enforce our Terms and Conditions.

These measures may include requesting additional information or documentation before processing an Order.

9.6 Research Use Only

As all Products supplied by Fat Pig Peptides are sold strictly for Research Use Only, they are not intended to be purchased, accessed or used by children or minors under any circumstances.

9.7 Changes to this Section

We may update this Children’s Privacy section from time to time to reflect changes in legislation, regulatory guidance or our business operations.

Any updated version will be published on our Website and will take effect from the date of publication.

10. Your Privacy Rights

10.1 Your Rights Under UK Data Protection Law

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have a number of rights regarding the personal information we hold about you.

These rights are not absolute and may be subject to certain legal conditions or exemptions.

Where applicable, we will respond to your request in accordance with the timescales required by law.

10.2 Right of Access

You have the right to request confirmation of whether we process your personal information and, where we do, to request a copy of that information.

This is commonly referred to as a Subject Access Request (SAR).

Where permitted by law, we may request proof of identity before releasing personal information to protect against unauthorised disclosure.

10.3 Right to Rectification

If you believe that any personal information we hold about you is inaccurate or incomplete, you have the right to request that it is corrected or updated.

We encourage customers to keep their account information up to date to help ensure the accuracy of our records.

10.4 Right to Erasure

You may request that we delete your personal information where:

the information is no longer required for the purpose for which it was collected;
you withdraw consent where consent is the lawful basis;
you successfully object to our processing;
the information has been processed unlawfully; or
deletion is required by applicable law.

Please note that this right is not absolute.

We may be legally required to retain certain information, including financial and transaction records, to comply with legal, regulatory or tax obligations or to establish, exercise or defend legal claims.

10.5 Right to Restrict Processing

You may request that we temporarily restrict the processing of your personal information in certain circumstances, including where:

you contest the accuracy of the information;
processing is unlawful but you do not wish the information to be deleted;
we no longer require the information but you require it for legal claims; or
you have objected to processing pending verification of our legitimate interests.

10.6 Right to Data Portability

Where processing is based upon your consent or the performance of a contract, and is carried out by automated means, you may request a copy of certain personal information in a structured, commonly used and machine-readable format.

Where technically feasible, you may also request that we transmit that information directly to another organisation.

10.7 Right to Object

You have the right to object to certain types of processing, including where we process personal information based upon our legitimate interests.

You also have the absolute right to object at any time to the processing of your personal information for direct marketing purposes.

If you object to direct marketing, we will stop sending marketing communications as soon as reasonably practicable.

10.8 Right to Withdraw Consent

Where we rely upon your consent to process personal information, you have the right to withdraw that consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

You may withdraw consent by:

updating your account preferences (where available);
clicking the unsubscribe link in our marketing emails; or
contacting us directly.

10.9 Exercising Your Rights

To exercise any of your privacy rights, please contact us using the details below:

Email: hello@fatpigpeptides.co.uk

To help protect your personal information, we may request reasonable evidence of your identity before responding to your request.

10.10 Response Times

We will respond to valid requests without undue delay and, in most cases, within one month of receiving your request.

Where a request is particularly complex or involves multiple requests, we may extend this period by up to a further two months where permitted by law.

If an extension is required, we will inform you and explain the reasons.

10.11 Fees

Requests made under UK data protection legislation are normally free of charge.

However, where a request is manifestly unfounded, excessive or repetitive, we reserve the right, where permitted by law, to:

charge a reasonable administrative fee; or
refuse to act on the request.

Where this applies, we will explain our decision.

10.12 Complaints

If you are dissatisfied with how we have handled your personal information or responded to a privacy request, we encourage you to contact us first so that we have the opportunity to resolve the matter.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent supervisory authority for data protection matters.

Further information is available at:

Website: https://ico.org.uk

Nothing in this Privacy Policy limits your legal rights under applicable data protection legislation.

11. Contact Us and Complaints

11.1 Contacting Fat Pig Peptides

If you have any questions about this Privacy Policy, how we process your personal information, or if you wish to exercise any of your privacy rights, please contact us using the details below.

Power Gainz Nutrition Limited
Trading as Fat Pig Peptides

Company Number: 16686255

Registered Office:
167–169 Great Portland Street
London
England
W1W 5PF

Website:
www.fatpigpeptides.co.uk

Email:
hello@fatpigpeptides.co.uk

We aim to respond to all genuine enquiries as promptly as reasonably practicable during normal UK business hours.

11.2 Exercising Your Rights

If you wish to exercise any of your rights under UK data protection legislation, including your rights of access, rectification, erasure, restriction, objection, data portability or withdrawal of consent, please contact us by email using the details above.

To protect your personal information, we may ask you to provide reasonable evidence of your identity before responding to your request.

11.3 Complaints

If you have concerns about how Fat Pig Peptides has collected, used or protected your personal information, we encourage you to contact us first so that we have the opportunity to investigate and resolve the matter promptly and fairly.

We are committed to handling privacy concerns professionally, transparently and in accordance with applicable data protection legislation.

11.4 Information Commissioner’s Office (ICO)

If you remain dissatisfied after contacting us, or if you believe that we have not processed your personal information in accordance with applicable data protection legislation, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

The ICO is the independent supervisory authority responsible for enforcing data protection legislation within the United Kingdom.

Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

Website: https://ico.org.uk

Lodging a complaint with the ICO does not affect any other legal rights or remedies that may be available to you.

11.5 Keeping Your Information Up to Date

We encourage you to notify us promptly if any of your personal information changes, including your:

name;
postal address;
email address;
telephone number; or
any other information relevant to your customer account.

Keeping your information accurate helps us provide a better service and ensures that our records remain up to date.

11.6 Response Times

We aim to respond to general privacy enquiries as quickly as reasonably practicable.

When you submit a formal request under UK data protection legislation, we will respond within the timeframes required by law, unless an extension is permitted due to the complexity or volume of the request.

If additional time is required, we will notify you and explain the reasons for the extension.

11.7 Future Updates

From time to time, our contact details or internal procedures may change.

The most up-to-date contact information will always be published on our Website and within the latest version of this Privacy Policy.

12. Changes to This Privacy Policy

12.1 Our Right to Update This Privacy Policy

Power Gainz Nutrition Limited (trading as Fat Pig Peptides) may update or amend this Privacy Policy from time to time to reflect:

changes in applicable laws or regulations;
guidance issued by the Information Commissioner’s Office (ICO) or other relevant authorities;
changes to our business operations;
changes to the products or services we offer;
changes to the third-party service providers we use;
improvements to our Website or security measures; or
any other operational, legal or regulatory developments.

12.2 Publication of Updates

The most current version of this Privacy Policy will always be published on our Website:

www.fatpigpeptides.co.uk

The version displayed on our Website replaces all previous versions from its stated effective date.

We encourage you to review this Privacy Policy periodically to ensure you remain informed about how we collect, use and protect your personal information.

12.3 Material Changes

Where we make changes that materially affect how we process your personal information or your rights under applicable data protection legislation, we will take reasonable steps to bring those changes to your attention before they take effect.

Depending on the nature of the change, this may include:

publishing a prominent notice on our Website;
notifying registered customers by email where appropriate;
requesting renewed consent where required by law; or
using another appropriate method of communication.

12.4 Continued Use of Our Website

Your continued use of our Website after an updated Privacy Policy becomes effective constitutes your acknowledgement that you have had the opportunity to review the revised Privacy Policy.

Where your consent is required by law for a particular processing activity, we will obtain that consent separately and will not rely solely on your continued use of the Website.

12.5 Previous Versions

We may retain previous versions of this Privacy Policy for our internal records and to demonstrate compliance with applicable legal and regulatory obligations.

Previous versions are not intended to govern the processing of your personal information once a newer version has become effective, except where required by law.

12.6 Contact Us

If you have any questions regarding this Privacy Policy or any updates made to it, please contact us:

Power Gainz Nutrition Limited
Trading as Fat Pig Peptides

Company Number: 16686255

Registered Office:
167–169 Great Portland Street
London
England
W1W 5PF

Website:
www.fatpigpeptides.co.uk

Email:
hello@fatpigpeptides.co.uk

Privacy Policy Summary

This Privacy Policy explains:

what personal information Fat Pig Peptides collects;
why we collect and use that information;
the lawful bases for processing under UK GDPR;
who we may share information with;
how we protect your personal information;
how long we retain personal information;
your rights under UK data protection legislation; and
how to contact us or make a complaint.

Privacy Policy

Version: 2.0

Effective Date: July 2026